This Cookie Policy explains how FIFE.BOT, operated by Hostcamp Europe s.r.o. (Company ID: 21324557, Nove sady 988/2, 602 00 Brno, Czechia), uses cookies and similar tracking technologies when you visit or use our platform at fife.bot and app.fife.bot.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) by websites you visit. They are widely used to make websites function correctly, improve user experience, and provide information to site operators.
Cookies can be classified by their lifespan and by who sets them:
- Session cookies are temporary and are deleted from your device when you close your browser. They are used to maintain state during a browsing session (for example, keeping you logged in as you navigate between pages).
- Persistent cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings across visits.
- First-party cookies are set directly by the website you are visiting (in this case, fife.bot and app.fife.bot).
- Third-party cookies are set by domains other than the one you are visiting, typically by service providers integrated into the website (such as payment processors or authentication providers).
2. How We Use Cookies
FIFE.BOT uses cookies for the following general purposes:
- Essential functionality: Authenticating your identity and maintaining your session so you can access your account, manage chatbots, and use the platform securely.
- Authentication: Storing secure tokens that verify you are logged in and authorized to perform actions on your account, so you do not need to re-enter credentials on every page load.
- Preferences: Remembering your chosen language (English or Czech), your selected theme (light or dark mode), and other interface settings to provide a consistent experience.
3. Cookie Categories
The following table describes the categories of cookies used on FIFE.BOT, their purpose, and their retention period.
| Category | Cookie Name(s) | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|---|
| Strictly Necessary | sb-access-token, sb-refresh-token | These cookies are set by Supabase (our backend provider) and are required for user authentication and session management. Without them, you cannot log in or use the platform. They contain secure tokens that verify your identity on each request. | Access token: 1 hour; Refresh token: 7 days (renewed on activity) | No. These are essential for the platform to function. Disabling them will prevent you from logging in. |
| Functional | preferred-language, theme, ui-state (stored in localStorage)
| These store your language preference (English or Czech), your chosen color theme (light or dark mode), and minor interface state such as sidebar collapse or list/grid view preference. They make your experience consistent across sessions. | Persistent until cleared by user | Yes. Clearing these will reset your preferences to defaults, but the platform will still work. |
| Analytics | None currently | FIFE.BOT does not currently use any analytics cookies or third-party analytics services. If we introduce analytics in the future (for example, to understand usage patterns and improve the platform), we will update this policy and request your consent before setting any analytics cookies. | N/A | N/A (not currently in use) |
4. Third-Party Cookies
In addition to cookies set directly by FIFE.BOT, certain third-party services integrated into our platform may set their own cookies on your device:
- Stripe (payment processing): When you visit the billing page or proceed to checkout, Stripe may set cookies to prevent fraud, process payments securely, and maintain your payment session. These cookies are governed by Stripe's Privacy Policy.
- Google OAuth: If you choose to sign in with Google, Google may set session cookies during the authentication flow. These are governed by Google's Privacy Policy.
- Microsoft OAuth: If you choose to sign in with Microsoft, Microsoft may set session cookies during the authentication flow. These are governed by Microsoft's Privacy Statement.
We do not control third-party cookies. We recommend reviewing the respective privacy policies linked above for details on how these providers use cookies.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please note that disabling strictly necessary cookies will prevent you from using FIFE.BOT's authenticated features.
Instructions for managing cookies in common browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
For more detailed guidance on managing cookies across various browsers and devices, visit aboutcookies.org.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites indicating that you do not wish to be tracked. FIFE.BOT respects DNT signals where technically feasible. Since we do not currently use any analytics or advertising cookies, there is no tracking behavior to disable. If we introduce analytics in the future, we will honor DNT preferences and provide appropriate opt-out mechanisms.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of FIFE.BOT after changes are posted constitutes acceptance of the updated policy.
8. Contact
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Hostcamp Europe s.r.o.
Nove sady 988/2, 602 00 Brno, Czechia
Company ID: 21324557
Email: support@hostcamp.eu